We use cookies on the website (“Website”). This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Cookies are small text files that are placed on your computer or other access devices by websites that you visit.

There are four main types of cookie:

1)   Strictly necessary cookies. These cookies are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website. We rely on our legitimate interests to use this data so we can ensure our website is customer friendly and works properly.

With your consent we will also use the following types of cookie:

2)  Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

3)  Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.

4)  Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

The below table sets out further information on the cookies we use




Necessary cookies



Stores the Order ID that guest shoppers use to retrieve their order status.



Preserves the destination page the customer was loading before being directed to log in.



Stores translated content when requested by the shopper.



Stores configuration for product data related to Recently Viewed / Compared Products.



Stores product IDs of recently compared products.



Stores product IDs of recently viewed products for easy navigation.



A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery



The value of this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the Admin cleans up local storage, and sets the cookie value to true.



Local storage of visitor-specific content that enables ecommerce functions.



Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper.



Tracks the specific store view / locale selected by the shopper.



Stores user session ID



Stored after user acknowledges cookie notification



Sets default country URL based on users location.



Stores and sets users preferred country url.

Optional cookies



This cookie ensures that each visitor page requests are routed to the same server in any browsing session.

 New Relic

1)   NREUM



Cookies used by NewRelic company, which monitors site performance.

 Google Analytics

1) _ga

Distinguish the current domain, start and end of a session, traffic source, unique visitors, number and time of previous visit and value of visitor-level custom variables.

2) _utma

Determines first visit to the site from a particular browser.

3) _utmb

Used to establish and continue a user session with the site.

4) _utmc

Holds timestamp of the exact moment in time when a visitor leaves the site.

5) _utmz

Records type of referral used by visitor to reach the site (such as direct, referring link, web site search, ad campaign, e-mail link) For more information on Google Analytics click on this link.

6) _utmv

Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

7) _gat

According to documentation it is used to throttle the request rate – limiting the collection of data on high traffic sites. It expires after 10 minutes.

8) _gid

Used to distinguish users.


di2, dt, loc, uid, um, uvc, vc, _atuvc, _atuvs, bt2

These cookies are used by which collects information to customize the AddThis Button to your usage patterns.

For more information read AddThis privacy Policy.

 Hot Jar


This cookie is associated with web analytics functionality. It uniquely identifies a visitor during a single browser session and indicates they are included in an audience sample.


This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.


This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

 Facebook Pixel


Third party pixels help us to reach our existing audience on Facebook and supply them with relevant content. These are maintained for between 30 and 180 days. You can opt out of Facebook Pixel cookies by visiting the Adverts tab in your Facebook profile settings.


Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Doubleclick Floodlight

IDE, _sonar, FLC, DSID, id, _drt_

The purpose of these cookies are to tailor our display and retargeting advertising, as well as track and report on the performance of our campaigns.



When you first visit our website, we will ask for your consent to place any non-essential (optional) cookies on your computer or device. You can choose to accept or reject these cookies.

Most internet browsers also give you the option to refuse the setting of all or some cookies (more information on changing your browser settings is available on the Information Commissioner’s Office website here). However, if you block cookies, some of our Website features or services may not function properly or may not be fully available.


We may use image pixels within email sent to you in order to track the delivery, the opening and whether you share the content of the email (though we do not collect information as to whom you share the email with). It is not possible for you to delete or disable the image pixel but you can withdraw your consent to email marketing communications by following instructions in our privacy notice